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ULC Cancellation Policy:

Cancellation fee is based on pick up location and the time your reservation is cancelled:

If your pick up location is:

Cancellation prior to pick-up to minimize
cancellation fees must exceed:

Airport Anywhere in the US

2 Hours

All Specialty Vehicles (Limousines, Busses, etc.)
/ Hourly Runs

24 Hours

ALL DEPOSITS ARE NON-REFUNDABLE

Cancellations that occur at less than these time frames will result in a charge of the base as referenced on all trip confirmations sent via email for every reservation.

Additionally, in the event the reserved base fare exceeds $200.00 (U.S. equivalent), the minimum cancellation fee is 20% of the base fare irrespective of when the reservation is cancelled.

For special events and/or specialty vehicles, the cancellation fee is cancelled within 24hrs of the service date there is a 100% cancellation charge. All cancellation notices within 24hrs must be given via email in writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The cancellation and other fees set forth above also apply in the event the passenger is not available for his/her scheduled pick-up.